Sisuverse is our online platform offering curated artistic décor and adornments to inspire the soul and bring joy to daily living. We focus on enhancing the aesthetics of any space with high-quality craftsmanship, purposeful design, and ethical sourcing. Our mission is to enrich lives through beauty and inspiration with uniquely captivating décor.

Delivery times depend on your location and the chosen shipping method. Typically, orders are processed within 2-3 business days.

We offer a 14-day return policy on most items. Which means that you must return the unused non-personalised product to us within 14 days of notifying us of the cancellation. And you must pay for the return of the unused non-personalised product to our nominated address.

If your item arrives damaged or defective, please contact our customer service immediately with photographs of the issue. Based on the issue, we will seek to arrange for a replacement or a refund where possible.

Yes, Sisuverse proudly ships internationally. Shipping fees and delivery times vary based on your destination.

Absolutely. Once your order is shipped, you will receive an email with a tracking number to monitor your order’s progress.

To initiate a return, please visit our returns and exchanges portal (link below) with the email address used for the order and the order number.

Returns & Exchanges

Should you require any assistance, please email: info@sisuverse.com

Please do not return the item until you have received detailed instructions from us.

Email is the most preferred way in order for us to address your query.

We normally respond to your query within 24 hours.

E-mail info@sisuverse.com

Chat hours

Mon - Fri : 08:30 am - 06:00 pm

Call reception hours

24/7/365.

Our team will respond to your calls anytime any day.

For all calls

+44 20 3871 3344